Core Agendashift: Learning The Language of Outcomes

Credential Earned: OLN-ASHIFT-CORE1 (Core Agendashift Level 1)

Course Overview

Leading change in the 21st century? You need a 21st century engagement model:

  • Based not on the imposition of prescribed solutions but around authentic agreement on outcomes
  • Not linear and plan-based, but emergent, humane, and complexity-conscious
  • Not just one-off projects, but the beginning of new conversations and new kinds of conversation
  • Not proprietary, but open and framework-agnostic – built by and for a welcoming community of experienced practitioners working at the exciting intersection of Lean-Agile, Strategy, and Organisation Development

The Core workshop ‘Facilitating outcome-oriented change’ provides a quick, single-day pass through the Agendashift engagement model. It is aimed at coaches, consultants, and managers wishing to practice a range of outcome-centric facilitation techniques and develop some awareness of the continuous transformation process.

Who Should Attend

  • Agents and leaders of organisational change – whether internal or external, specialist practitioner or sponsor
  • Coaches and consultants
  • Those occupying managerial and business leadership roles


This course is 8 hours when delivered online and a full day when delivered in the classroom. The online session(s) may be 2, 3 or 4 hours each depending on the instructor.


1. Discovery: Describing where we’d like to get to

Exploring organisational context, objectives, obstacles, and outcomes using these exercises:

2. Exploration: Prospecting for opportunities

3. Mapping: Building a visual transformation plan

One or more mapping exercises taken from the following ‘string’:

  • The four points contextualisation exercise (Cynefin), introduced as Option approach mapping
  • Option visibility mapping (Wardley, Keogh/Scotland), previously known as Reverse Wardley mapping
  • Pathway mapping (User Story Mapping, Reverse STATIK)

4. Elaboration: Framing our actions, testing our thinking

  • Option generation and prioritisation
  • Hypothesis (Lean Startup)

Experiment A3 (Lean)

What You Will Learn

  • Practice in a range of outcome-oriented facilitation techniques
  • Recognition of the role of outcome orientation in the modern organisation
  • Understanding of the integration of techniques and concepts from Lean-Agile, Kanban, Clean Language, Cynefin, Lean Startup, and A3

Takeaway Materials

Students exit this course with a wide range of PDF artifacts for executing on outcome-based organizational change using the Agendashift engagement model.

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